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FAQ

FAQs

Got a question for us? We’d love to help you! While you’re always welcome to contact us, you might find that your question has already been answered below. Have a look there and if you can’t find a sufficient answer for your question, you may call us at (814) 266-8840 or use our contact form. We look forward to being able to help you!

What Insurances Do You Accept?

We accept payment from most insurance companies, including:
  • Access Plus
  • Cigna
  • Gateway
  • Highmark Blue Cross/ Blue shield
  • Penn Highlands health plan
  • TriCare
  • Unison MedPlus
  • United Behavioral Health
  • UPMC
If your insurance is not listed above, please contact your provider or our office to discuss whether services will be covered. For services not covered by insurance, we require payment at the time of service. Payment plans are also available.

How Do I Schedule an Appointment?

For your convenience, we have provided you with several different options for scheduling an appointment. You may call our central scheduling at (814) 266-8840 or you may request an appointment using the form on the right and we will call as soon as possible about your requested time and date.

Do I Have a Choice Regarding the Provider I See?

Because we strive to provide our clients with the best possible care and believe that it is important for each individual to feel comfortable with his/her therapist, if you feel as though your current therapist is not a good match or you feel uncomfortable, we are happy to provide you with the opportunity to meet with a different provider. We want you to know that this is always an option, at any point. In order for therapy to be effective, it is important for you to feel as though you can trust and have a connection with your counselor. Please take the time to let us know if you would like to have the opportunity to meet with someone else.

What Are Your Hours?

Hours vary by therapist. In general, sessions are available on weekdays between 8:00 AM and 6:00 PM. If you would like to find out if a specific day or time is available, you can either give us a call at (814) 266-8840 or fill out our form to request an appointment on the right and we will get back to you about the availability of your request.

FAQs

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COVID-19 PREPAREDNESS AT PCS BEHAVIORAL HEALTH:  As the situation is frequently changing,  we have made adjustments to our daily operations and delivery of outpatient therapy services so that we can continue to provide high quality care to our clients in a safe and healthy environment.